Process of Advocay
Preventing Duplication in Care
Why a patient advocate is crucial for you at Hospital Discharge!
How a Patient Advocate can save you money!
Ben Berlin talks with Char Gibbs about how a Patient Advocate can save you money!
What’s a Patient Advocate?
Ben Berlin explains to Char Gibbs what a Patient Advocate is and how they can help you.
Who is there for you?
We all need health care sooner or later. Some of us are victims of injuries resulting in a bone fracture. Americans are statistically likely to suffer two bone fractures in their lifetimes and fractures result in approximately 887,679 Hospitalizations each year. Heart Disease, Cancer, Stroke, Diabetes, Respiratory diseases, are top health concerns in America. There were 163.3 million emergency department visits according to the Center for Disease Control.
When we suddenly find that we need care we are flooded with questions. How bad is it? What are the treatments? Will my insurance cover it? Where do I go first? Whom do I have to notify? How long will it take to recover? Will I be able to work while I recover? Will disability insurance help? Do I have disability insurance? Will I need hospitalization? Is that a good thing or a bad thing? How about Surgery? What about rehab? Where can I go for that? What costs of that are covered by my various insurance plans? How will I get answers to all of these questions and more.
Such questions are quite ordinary and reasonable. Yet they also have the tendency to cloud our judgement and ability to hear instructions and information from providers let alone to be able to ask questions and fully understand the treatment options.
Health care is also expensive and the system is fractured. While the Affordable Care Act may have made insurance more affordable, it is harder and harder to get care and when we do see a provider they are often distracted by a myriad of technology that is related to our care, but takes them away from us. Who is there for us?
Private Professional Health Advocates are a worthy investment in such times. They can literally impact the quality and quantity of your life by being in the right place at the right time to assert your concerns and get the attention your need and deserve from the health care system. Time and time again, they are able to help clients ask for what they want and so often that makes all the difference. Like a financial advisor you pay to manage your finances, a lawyer you pay to advocate for you in court, and an accountant you pay to to complete your tax returns, a Professional Health Advocate is privately paid by you and their allegiance is to you! For more information on hiring a Professional Health Advocate call The Lucky Hedgehog Company, Inc. at 212-600-0234 or toll free at 844-600-0234. Make sure someone is there for you!
WHEN ITS TIME TO GO
There are many reasons that explicitly wished for end of life care preferences of patience are not followed. One example is the fact that people keep putting off the discussion and paperwork and so often there is no clear health proxy and no clear instruction. The Government thinks it has that problem managed by authorizing Doctors to charge for having up to a half of of these converations. You need to know some critical information about this. How much is going to be discussed with the entire team when time is so short and brief?
Even with clear documentation on paper, the next steps and procedures often make it worse. What happens is that often the Electronic Health Records contain conflicting information. Electronic Health Records then cannot discern who wanted what. This is happening more at more in urgent and chronic situations and the advanced directives dont become know until is it almost useless.
NOW, many News outlets are beginning to finally shed some light on the problem.
A Privately Paid Health Advocate ON YOUR SIDE can assist in making sure the papers are filled out correctly and get to key decision makers in TIME and providing YOU with Peace of mind about your own wishes. To learn more about Private Paid Health Advocacy services such as those provided by our company, please contact us via this website. www.luckyhedgehog.com or by phones 212-600-0234. Thank you and Good night and HAPPY HOLIDAYS!!!
Do YOU Matter?
Nothing about me without me.
— Valerie Billingham
Ever since John Locke our country has been based on incorporating the concepts of Life Liberty and Property as the bedrock of our government and society. Regarding the person, Locke explained that private property is absolutely essential for liberty: “every Man has a Property in his own Person. This no Body has any Right to but himself.”
Somehow the current health care system seemed to have missed the memo. Sure we talk about informed consent before any medical procedure. Failure to get YOUR permission to put something in YOUR body or to even touch or do anything to YOUR body is a grave violation and may even be criminal assault or battery.
So how is it that surgery centers can have supply problems and substitute the medicine used for anesthesia? Do you know what is being put in your body? Does any one asked you before hand or tell you afterward? No! The New York Times headlines screams that it is “often hidden from the public.”
When things that do happen to you are recorded, should you not know about it? Or at least have a right to know about it? Yet David deBronkhardt is soon to make a follow up speech to his earlier speeches in which he has had to loudly and forcefully demand that providers “Give me my Dam Data.”
After getting the Data run around and suffering a calamitous personal tragedy, Regina Holliday, an artist, made it her mission to promote the cause that PATIENTS should be the center of their care. She creates Walking Billboards for Patient-Centered Care and has been lauded in recent Wall Street Journal reporting.
Although acknowledging that Shared Decision Making (should be) the pinnacle of patient-centered care
What is Shared Decision Making?
The Picker Institute identified eight characteristics of care as the most important indicators of quality and safety, from the perspective of patients:
• respect for the patient’s values, preferences, and expressed needs;
• coordinated and integrated care;
• clear, high-quality information and education for the patient and family;
• physical comfort, including pain management; emotional support and alleviation of fear and anxiety;
• involvement of family members and friends, as appropriate;
• continuity, including through care-site transitions;
• and access to care.
Nevertheless, The New England Journal of Medicine admits, “Although talk about patient-centered care is ubiquitous in modern health care…” rhetoric is not reality.
A Private Health Advocate working on your side, can help push the boundary closer from rhetoric to reality. By hiring a private health advocate, you make it clear that YOU MATTER! You choose to Hedge Lucky.
For more information on how Private Health Advocates may help you, contact us The Lucky Hedgehog Company, Inc. at 212-600-0234 or Info@luckyHedgehog.com.
Mistakes happen in every aspect of life. Medical care and treatment are not immune.
In 2015 US News and World Report identified 5 common preventable medical mistakes which are causing up to 200,000 deaths each year. These include: Medication Errors, Too Many Blood Infusions, and Health Care related infections.
Indeed medical mistakes are on the rise. The Affordable Care Act gave significant incentives to have providers move to Electronic Health Records. Ironically, this has led to an increase in mistakes. A wrong box is checked, the spelling is off, and a whole slew of consequences ensue for the patient – with no wrongdoing intended. Mistakes happen.
Sometimes mistakes are the result of systemic realities and may not be even called “mistakes; ” but rather “falling through the cracks.” One such example was written up in the New England Journal of Medicine. The Doctor faced a dilemma: the patient’s chief complaint (constipation) was treatable with medicine. However, several minutes into the 15 minutes allotted by the management for the appointment, a deeper problem came to light. After a bit of communication with the patient, the doctor realized that the issue was not solely medical but had roots in a Behavioral or Psychological problem. Having come to that realization the doctor also was cognizant that to discuss the issue and a referral to a specialist would have taken more than the time allotted. The dilemma therefore was to treat the chief complaint, or treat the patient and what caused the chief complaint. Which do you think the doctor chose?
Had the patient had a private health advocate the doctor may have been able to do both. The medication could have been prescribed, the issue raised with the advocate able to spend the time helping the patient process it and explore the possibility of seeing a specialist.
In many of the cases of medication errors, an emotionally detached non-judgmental private advocate might be an asset to the patient, doctor and hospital who might see and perhaps catch mistakes before damage is done. They might review a chart or Electronic Health Record and notice mistakes or “typos” that can significantly impact treatment choices and can be pointed out and corrected.
No doubt you or a loved one will be a patient at some point. In a world where mistakes happen, you can have a Private Health Advocate on your side, or you can go it alone. By hiring a private health advocate, you Hedge Lucky.
For more information on how Professional Health Advocates may help you, contact us The Lucky Hedgehog Company, Inc. at 212-600-0234 or Info@luckyHedgehog.com.